What certifications does Content Science Academy offer?
We have certifications in
- Content analysis and strategy.
- AI and enterprise content.
- Content design / UX writing.
- Content marketing.
- Content engineering.
- Content leadership and operations.
- Social media.
Additionally, we offer a certification in ContentWRX, our content effectiveness software.
Who has completed training and certifications from Content Science Academy?
A wide range of people, from individuals making a career change (such as from kindergarten teacher to content marketer) to professionals with well-known companies like AT&T, FedEx, BlackRock, and ServiceNow looking to modernize skills. Professionals with start ups or growing companies like Sharecare also have completed CSA training successfully.
How many online courses are required for a certification?
Each certification requires completion of 4-6 courses.
How much does each certification cost?
Each certification, which includes the package of courses, costs $1,149. We offer a 10% incentive for nonprofits and for 2 or more people from the same organization. We also occasionally offer other discounts. To get notified about discounts and more with Content Science, sign up for our newsletter.
We also offer a membership that gives access to all certifications for one price. You can learn more about the options for certification membership here.
After I enroll, how soon can I start the certification?
Right away. You will receive an email with details for accessing the certification courses.
How long does completing a certification usually take?
Usually 30-40 hours.
What happens after I complete a certification?
You will get a certificate through our learning management platform, which you can download and use to validate and promote your achievement. If you have any trouble accessing the certificate, you contact us through the platform or through this contact form.
You also will have opportunity to stay connected with Content Science through email and social media, and you will receive discounts on other professional development opportunities.
How do I add my certification to my LinkedIn profile?
One of the many benefits of our certifications is the ability to add them to your LinkedIn profile.
We recommend adding your certification to the “Licenses + certifications” section. You can see our president’s profile as an example. To do this,
- Go to that section of your profile and click the edit icon.
- Click on the + sign next to the section title “Licenses + certifications.”
- You will see a pop up form requesting information about the certification. The issuing organization is Content Science.
- In the media section, we recommend attaching your certificate. You can download the certificate we issue from your account in our learning platform. If you have trouble accessing the certificate, contact us for help.
- Save the form, and your certification should display on your LinkedIn profile.
Can I still access the material after completing the certification?
Yes, for a period of 90 days after you begin the certification. Contact us to request a download of the material after that period, and we’ll review it on a case-by-case basis.
It’s been a year since I earned my certification. How do I renew?
- Access to the updated material related to your certification.
- The option to schedule a coaching session to discuss questions or assignments.
Do you offer additional discounts for nonprofits or for groups?
Yes. Contact us for a custom discount code at through this form.
I completed my certification and am interested in taking another. Is a discount available?
Of course! Contact us to get a code for a 20% discount.
I didn’t quite finish my course before the expiration date. Can I get an extension?
To request an extension, you can either message us through the learning platform or contact us with this form.
I work for a tax exempt entity. Can I get a refund for tax charged for online certifications?
Yes, you can receive a refund for the sales tax by submitting a request to customer support in Content Science Academy, which is supported by Teachable for hosting and processing payments. The refund request should include a copy of the purchase receipt showing the sales tax paid and Order ID, as well as a copy of the state sales tax exemption certificate. Once we review and approve the documentation, we will issue the refund. Usually the process takes about 7 days.
Who provides instruction or material for your courses and certifications?
Relevant members of the Content Science team contribute to our courses and certifications. All material in our courses and certifications is based on our highly respected research and longstanding experience. We also have tested it in the course of advising and training clients over more than a decade.
Our courses and certifications are on-demand, meaning you can move through them at your own pace. And at any time you can schedule a live session to ask questions or get feedback.
Additionally, you have the option to add a coaching session for a small fee, where you can get more detailed guidance and consulting to apply the learning to a work project or initiative.
If I have a question or want feedback while completing a certification, how can I contact you?
Get in touch via our contact form or book a feedback session from within the learning platform.
What is your cancellation policy for certification and course memberships?
Both memberships offer monthly and annual options.
- For monthly membership, you can cancel anytime. Your access will end when the current month ends and will not renew.
- For annual membership, you can cancel when the year of access ends, and the membership will not renew.
- For annual membership, if you experience a problem within the first 7 days and wish to cancel, contact us to complete the process.
I registered for a free webinar but couldn't attend live. Can I access a recording?
All webinar registrants receive access to the webinar recording and resources for 30 days. We send the access details by email. If you don’t receive the details, let us know through this contact form.
After 30 days, all recordings are available as part of the premium content available with a subscription to Content Science Review.
What is your code of conduct?
When you register or your employer registers you for one of our certifications, courses, webinars, or workshops, you agree to
- Respect the attendees and speakers at live events.
- Be considerate of your employer or client confidentiality at live events.
- Credit Content Science / the speaker when you use information, templates, or other resources provided.
All Content Science material is copyrighted, with all rights reserved.
We provide access to the code of conduct with each registration.
What is Content Science Academy?
Founded by Content Science, it’s the world’s only academy dedicated to excellent + effective content, with alumni from dozens of top organizations such as AT&T and The Home Depot. We provide on-demand certifications and courses, live webinars, live workshops, and custom training are available for individuals, teams, and enterprises.
How can I learn more about Content Science?
Content Science is an award-winning firm that turns your content insights into impact. We offer management consulting, professional services, and products including Content Science Review and ContentWRX.