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FAQs

What certifications does Content Science Academy offer?

We have certifications in content analysis and strategy, content and enterprise AI, content design / UX writing, content marketing, content engineering, social media, and content leadership and operations.

Additionally, we offer a certification in ContentWRX, our content effectiveness software and a workshop focused on the book The Content Advantage.

Who has completed training and certifications from Content Science Academy?

A wide range of people, from individuals making a career change (such as from kindergarten teacher to content marketer) to professionals with well-known companies like AT&T, FedEx, BlackRock, and ServiceNow looking to modernize skills. Professionals with start ups or growing companies like Sharecare also have completed CSA training successfully.

How many online courses are required for a certification?

Each certification requires completion of 4-6 courses.

How much does each certification cost?

Each certification, which includes the package of courses, costs $1,149. We offer a 10% incentive for nonprofits and for 2 or more people from the same organization. We also occasionally offer other discounts. To get notified about discounts and more with Content Science, sign up for our newsletter.

After I enroll, how soon can I start the certification?

Right away. You will receive an email with details for accessing the certification courses.

How long does completing a certification usually take?

Usually 30-40 hours.

What happens after I complete a certification?

You will get a certificate through Teachable, which you can download and use to validate and promote your achievement. You also will have opportunity to stay connected with Content Science through email and social media, and you will receive discounts on other professional development opportunities.

Do you offer additional discounts for nonprofits or for groups?

Yes. Contact us for a custom discount code at csa@content-science.com.

Can I still access the material after completing the certification?

Yes, for a period of 90 days after completion. Contact us to request a download of the material after that period, and we’ll review it on a case-by-case basis.

It’s been a year since I earned my certification. How do I renew?

The cost for renewing is 50% of the original price. To renew, contact us for a special code that provides 50% off. When you register, you’ll get
  • access to the updated material related to your certification.
  • the option to schedule a coaching session to discuss questions or assignments.
If you do not contact us about renewing within 30 days after your renewal date, we’ll consider your certification to be expired and end your access to the certificate.

I completed my certification and am interested in taking another. Is a discount available?

Of course! Contact us to get a code for a 20% discount.

I didn’t quite finish my course before the expiration date. Can I get an extension?

Please message us through the learning platform to request an extension.

I work for a tax exempt entity. Can I get a refund for tax charged for online certifications?

Yes, you can receive a refund for the sales tax by submitting a request to customer support in Content Science Academy, which is supported by Teachable for hosting and processing payments. The refund request should include a copy of the purchase receipt showing the sales tax paid and Order ID, as well as a copy of the state sales tax exemption certificate. Once we review and approve the documentation, we will issue the refund. Usually the process takes about 7 days.

If I have a question or want feedback while completing a certification, how can I contact you?

Get in touch via our contact form or book a feedback session from within the learning platform.

I registered for a webinar but couldn't attend live. Can I access a recording?

All recordings are available as part of the premium content available with a subscription to Content Science Review. Some recordings are available for free from our webinars page.

What is your code of conduct?

When you register or your employer registers you for one of our events, you agree to respect the attendees and speakers, be considerate of your employer or client confidentiality, and credit Content Science / the speaker when you use information, templates, or other resources provided.

What is Content Science Academy?

Founded by Content Science, it’s the world’s only academy dedicated to excellent + effective content, with alumni from dozens of top organizations such as AT&T and The Home Depot. We provide on-demand certifications and courses, live webinars, live workshops, and custom training are available for individuals, teams, and enterprises.

How can I learn more about Content Science?

Content Science is an award-winning firm that turns your content insights into impact. We offer management consulting, professional services, and products including Content Science Review and ContentWRX.

Who provides instruction or material for your courses and certifications?

Relevant members of the Content Science team contribute to our courses and certifications. All material in our courses and certifications is based on our highly respected research and longstanding experience. We also have tested it in the course of advising and training clients over more than a decade.

Our courses and certifications are on-demand, meaning you can move through them at your own pace. And at any time you can schedule a live session to ask questions or get feedback.

Additionally, you have the option to add a coaching session for a small fee, where you can get more detailed guidance and consulting to apply the learning to a work project or initiative.

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