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FAQ

What certifications do you offer?

We have certifications in content analysis and strategy, content design / UX writing, content, content engineering, and content leadership.

Additionally, we offer a certification in ContentWRX, our content effectiveness software and a course focused on the book The Content Advantage.

Who has completed training and certifications from Content Science Academy?

A wide range of people, from individuals making a career change (such as from kindergarten teacher to content marketer) to professionals with well-known companies like AT&T, FedEx, and ServiceNow looking to modernize skills. Professionals with start ups or growing companies like Sharecare also have completed CSA training successfully.

How many online courses are required for a certification?

Each certification requires completion of 5-6 courses.

How much does each certification cost?

Each certification, which includes the package of courses, costs $949.

After I enroll, how soon can I start the certification?

Right away. You will receive an email with details for accessing the certification courses.

How long does completing a certification usually take?

Usually 30-40 hours.

What happens after I complete a certification?

You will get a certificate as well as a badge of verification through our partner Credly (formerly Acclaim), which you can post on your LinkedIn profile, use on your resume, and more. You can see badge examples here.

Do you offer additional discounts for nonprofits or for groups?

Yes. Contact us for a custom discount code at csa@content-science.com.

How long does review of my assignments / activities take?

We aim for within 48 hours.

Why are assignments / activities reviewed?

We require that assignments be reviewed so we can ensure a quality effort is made and avoid participants gaming the system with incomplete assignments. This benefits you by maintaining the quality and credibility of the certification and its badge.

Can I still access the material after completing the certification?

Contact us to request a download of the material after completion.

It’s been a year since I earned my certification. How do I renew?

You’ll receive a reminder before expiration, with a 20% discount for renewing.

I completed my certification and am interested in taking another. Is a discount available?

Contact us to arrange a 20% discount.

Why is there an expiry date displaying next to the course name?

You have three months to complete your first course after enrollment. After that, the next course will be unlocked, and the three-month period resets, and so on.

I didn’t quite finish my course before the expiration date. Can I get an extension?

Please message us to request an extension.

Have a different question or need?

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